# Administrative Policy

An Administrative policy sets device administration rules for the devices in a device group:

- <div><div>whether the volume may be adjusted or external storage used</div></div>
- the oldest Android system version the devices are allowed to run
- the default answer to app permission requests
- for domain-managed enterprises, whether the device must be set up with a Google account from your domain
- enforcement rules: what happens to a device that stays non-compliant with a part of its policy — first blocked, then wiped

You create the policy once and assign it to one or more device groups. Every device in those groups receives the same settings.

### Before You Start

- You need the **Admin**, **Editor**, **Enterprise Admin** or **Enterprise Editor** role to create, edit, copy or delete policies. Viewers can only open and read them. See *User Roles* in the manual index.
- The **Authentication type** and **Required account email** fields only work for a Domain-Managed Enterprise. In other enterprises they are shown crossed out, with a note: *Workspace authentication fields are disabled. You must upgrade to a Domain-Managed Enterprise (via the Enterprise page) to enforce these features.*
- Enforcement rules can end in a **device wipe**. Read the *Enforcement Rules* section carefully before setting one.

### Where to Find It

Open **Policies** in the left-hand menu and select **Administrative**.

The list shows every policy in the enterprise with its **Display name**, the **Assigned Device Groups** and the **Min Android** version it requires. Use the **Description name** filter and **Search** to narrow the list. Each row has view, copy and delete buttons.

### How to Create a Policy

1. Open **Policies → Administrative**.
2. Select **Create**, then **Create new +** (or **Create from template +** to start from a template — see the *Policy Templates* manual).
3. Enter a **Description Name**. This is required and must be unique within the enterprise.
4. Fill in the **General** section — see *Settings Reference* below.
5. Optionally add **Enforcement Rules** — see below.
6. Select **Save**.

[![ad1.png](https://wiki.kuori.com/uploads/images/gallery/2026-09/scaled-1680-/ad1.png)](https://wiki.kuori.com/uploads/images/gallery/2026-09/ad1.png)

<div id="bkmrk-a-question-mark-besi"><div>A question mark beside each section heading opens a short explanation of the settings in that section.  
If something is wrong, an error message appears at the top of the page and the policy is not saved. See *Troubleshooting* at the end for the most common messages.</div></div>### What Happens Next?

The new policy appears in the list. It does nothing until you assign it to a device group — see *Assigning the Policy to a Device Group* further down.

### Settings Reference

The option names below are exactly what the dropdowns show.

### General

**Add user disabled**

When **Yes**, adding new users and profiles on the device is blocked. On fully managed devices users can never be added, regardless of this setting.

**Adjust volume disabled**

When **Yes**, the user cannot adjust the device's master volume, and the device is muted. Fully managed devices only.

**Mount physical media**

When **Yes**, using external storage (for example USB drives and memory cards) on the device is blocked.

**Minimum API level**

The minimum allowed Android system version, given as an API level (for example 30 for Android 11). A device running an older version is reported as non-compliant. Leave empty for no minimum.

**Default permission policy**

The default answer when an app asks for a permission:

- **Unspecified** / **Prompt** — the user is asked.
- **Grant** — permissions are granted automatically.
- **Deny** — permissions are denied automatically.

An app's own Application policy can override this per app and per permission.

**Authentication type** and **Required account email**

A Google-mandated feature for Domain-Managed Enterprises: Google requires that a domain-managed device can be made to authenticate with a managed Google account, which is why these fields exist.

- **AuthenticationTypeNotEnforced** (default) — no Google account requirement.
- **GoogleAuthenticated** — the device must be set up with a Google account from the domain the enterprise is bound to. **Required account email** then lets you pin the exact account the device must use.

The available emails come from the Google domain the enterprise is bound to — only accounts on that same domain can be selected. This means the feature is unavailable unless the enterprise is bound under your own domain: without that binding the fields stay disabled and no accounts are offered.

### Enforcement Rules

An enforcement rule decides what happens when a device does not comply with a particular part of its policy — for example when the user refuses to set a required password. The device is first **blocked** (apps and data are locked, and the user is shown what to fix) and, if the situation persists, **wiped** (a fully managed device is factory reset; a work profile is deleted).

1. Select **Add** in the **Enforcement Rules** section. A new tab (**Rule 1**, **Rule 2**, …) appears; the tab takes the rule's **Description name** once you enter one.
2. Fill in the fields below.
3. To remove the rule shown, select **Delete** at the bottom right of the section.

**Description name**

A name for the rule.

**Policy to enforce**

Which part of the policy the rule watches: **PasswordPolicies** (the password requirements from the Security policy) or **Applications** (the app requirements from the Application policies). Each option can be used by only one rule in the policy.

**Block after days**

How many days the device may stay non-compliant before it is blocked. 0 blocks it immediately. Must be smaller than **Wipe after days**.

**Block scope**

What the block covers on a company-owned device: **WorkProfile** (default when Unspecified) blocks only the work profile apps, **Device** blocks the whole device including personal apps.

**Wipe after days**

How many days the device may stay non-compliant before it is wiped. Must be larger than **Block after days** — there must be at least one day between the block and the wipe.

**Preserve FRP**

When **Yes**, factory-reset protection data survives the wipe, so the device still requires an authorised account after the reset. Applies to fully managed devices and work profiles on company-owned devices.

### Viewing and Editing a Policy

1. In the policy list, select the eye button on the row you want to open.
2. If the policy is in use, **Assigned to:** at the top lists the device groups; each name is a link to that group.
3. Select **Edit**.
4. Change the settings — enforcement rules can be added, changed and deleted here too. Select **Save** to keep the changes or **Cancel** to discard them.

Devices receive the updated settings through the device groups the policy is assigned to.

### Copying a Policy

1. Select the copy button — either on the row in the list or at the bottom of an open policy.
2. In **Enter display name for new copy**, type a name of at least 3 characters.
3. Select **Copy**.

The copy contains every setting and enforcement rule of the original. When you copy from an open policy, the copy is opened for you.

### Templates

Administrators can save a policy as a global template with your organisation's preferred settings, and anyone can start a new policy from one with **Create → Create from template +**. See the *Policy Templates* manual.

### Deleting a Policy

1. In the policy list, select the trash button on the row.
2. Confirm with **Delete** in the **Confirm deletion** dialog.

A policy that is still assigned to a device group cannot be deleted. Remove it from the group first.

### Assigning the Policy to a Device Group

1. Open **Device Groups** and create a group or open an existing one.
2. In **Administrative Policy**, select the policy.
3. Save the group.

A device group can have one Administrative policy; a policy can be used by any number of groups. The **Administrative** column in the device group list shows which policy each group uses.