# Device Function Policy

#### **Troubleshooting for Device function policies**

##### **"Location is on although the policy did not set it"**

<div id="bkmrk-a-new-device-functio"><div>A new Device Function policy starts with **Location Mode** set to **LocationEnforced**, and a device group without a Device Function policy enforces location as well, so devices can report their position for the device map. Set **Location Mode** to **LocationUserChoice** or **LocationDisabled** if the group must not enforce location.</div></div>##### **"Device function policy with this name already exists in this enterprise"**

Choose a different **Description Name**.

##### **"Cannot delete device function policy because it is used in configuration"**

Remove the policy from every device group that uses it, then delete it again.

##### **"A device ignores a setting"**

Check the device type and Android version: **Microphone Access** and **Network Reset Disabled** only work on fully managed devices, **PrintingDisallowed** needs Android 9 or later, and enforcing **Location Mode** on a work profile (Android 11 or later) requires the user to change the setting themselves.

##### **"The screen still turns off while charging"**

Check that the right power source is selected in **Stay On Plugged Mode** — AC, USB and wireless charging are controlled separately.

##### **"Devices in this group are not on the map"**

<div id="bkmrk-check-that%C2%A0location-"><div>Check that **Location Mode** is **LocationEnforced** (or the group has no Device Function policy), that the devices run KMM Client `v0.6.0 (40)` or newer, and request a fresh position from the device page.</div></div>