# Managed Configurations

#### Troubleshooting Managed configurations

##### <span class="heading-anchor-wrapper" role="presentation"><button aria-hidden="false" aria-label="Copy link to" aria-labelledby="53858ce5-0454-4c76-88ef-e07028ef96bb Troubleshooting" class="css-x4slh0" data-testid="anchor-button" id="bkmrk--1" tabindex="0" type="button"><span aria-label="Copy" class="_3iDTPbvbI6 _24h04i2Njc _3YEZNOdnbC _26BoRw7dHp _03SyCPU7Rg _0LQT5ECyim _2z3AMPTxK4 _1hdADdMFyn" role="img"><svg class="_4bt5LAnQyn _2WAcuGnQyn _1UtDYz98eZ _1pp6NdYbGa _1RrJLiUWqv _24fbFs98eZ _39xV025zaO _0jFU0V5zaO" fill="none" role="presentation" viewbox="0 0 16 16"><path clip-rule="evenodd" d="M8.22 2.22a3.932 3.932 0 1 1 5.56 5.56l-2.25 2.25-1.06-1.06 2.25-2.25a2.432 2.432 0 0 0-3.44-3.44L7.03 5.53 5.97 4.47zm3.06 3.56-5.5 5.5-1.06-1.06 5.5-5.5zM2.22 8.22l2.25-2.25 1.06 1.06-2.25 2.25a2.432 2.432 0 0 0 3.44 3.44l2.25-2.25 1.06 1.06-2.25 2.25a3.932 3.932 0 1 1-5.56-5.56" fill="currentcolor" fill-rule="evenodd"></path></svg></span></button></span>

##### **"No Managed Configurations available for this package"**

**[![5501e4eb-aee0-4ad5-8e30-836adc03788a.png](https://wiki.kuori.com/uploads/images/gallery/2026-09/scaled-1680-/5501e4eb-aee0-4ad5-8e30-836adc03788a.png)](https://wiki.kuori.com/uploads/images/gallery/2026-09/5501e4eb-aee0-4ad5-8e30-836adc03788a.png)**

<div class="rich-media-item mediaSingleView-content-wrap image-center css-rqls3" data-layout="center" data-media-vc-wrapper="true" data-node-type="mediaSingle" data-renderer-start-pos="6916" data-vc="media-single" data-width="331" data-width-type="pixel" id="bkmrk--3"></div>The app does not support managed configurations. For a Google Play app there is nothing to do — the app simply has no configurable settings. For an uploaded <span data-highlighted="true" data-vc="highlighted-text">APK</span> this means the <span data-highlighted="true" data-vc="highlighted-text">APK</span> declares no restrictions; if the app should be configurable, check with the app's developer that the restrictions are included in the <span data-highlighted="true" data-vc="highlighted-text">APK</span>.

##### **"Managed configuration with this name already exists in this enterprise"**

Choose a different **Description name**.

##### **"Cannot delete managed configuration because it is used in configuration"**

The configuration is used by an Application policy or as a device group's client configuration. Remove it from use, then delete it again.

##### **A warning triangle is shown next to the package name**

The package's restriction structure has unfinished settings — the warning lists them, for example *Property 'colors' of type 'Choice' should have selectable values defined.* Complete the structure under **Applications → <span data-highlighted="true" data-vc="highlighted-text">APK</span> Restrictions Structure**, then continue.

##### **A placeholder like %store\_id% appears on the device unchanged**

The Application policy using the configuration did not fill in the placeholder. Open the policy and enter a value for it in the **Managed Configuration** section.

##### **The Create button cannot be selected**

A **Description name** and at least one selected setting are required before the configuration can be created.

##### **Devices did not receive changed values**

After editing a configuration, the device groups that deliver it are marked **Out of Sync**. Open the Device Groups page and sync them.