Security Policy

Troubleshooting help for Security policies

"Security policy with this name already exists in this enterprise"

Choose a different Description Name.

"Cannot delete security policy because it is used in configuration"

Remove the policy from every device group that uses it, then delete it again.

Devices have no lock screen

Lockscreen disabled is Yes by default in a new policy. Open the policy and switch it to No.

The minimum character fields have no effect

Minimum letters, Minimum lower case, Minimum non letter, Minimum numeric, Minimum symbol and Minimum upper case only apply when Quality is Complex. Minimum length also applies to the other password-based qualities.

Devices lost their Wi-Fi networks

Turning Common criteria mode off after it was enabled can remove the user-configured Wi-Fi networks on the device. Push the needed networks through a Network and Connectivity policy.