Network And Connectivity Policy
Troubleshooting for Network and connectivity policies
Network and connectivity policy with this name already exists in this enterprise
Choose a different Description Name.
PAC URI cannot be configured when direct proxy settings are enabled
Clear either Proxy PAC URL or the Proxy Host / Port / Exclusion List fields.
At least one SSID must be specified if Wi-Fi allowlist is enabled
Add at least one name under Wifi SSIDs, or change Wifi SSID Policy Type.
SSIDs must not be specified if Wi-Fi policy type is Unspecified
Remove the names from Wifi SSIDs or choose a policy type.
A passphrase is required when any security type other than 'None' is selected
Enter a Passphrase for WepPsk, WpaPsk or Wep8021x networks.
Passphrase is not required if security type is WPA-EAP, WPA3-Enterprise_192 or Unspecified
Clear the Passphrase for that configuration.
WEP PSK must be 10 or 26 characters
Enter the WEP key in its 10- or 26-character hexadecimal form.
Enterprise Wi-Fi requires at least one domain suffix. / Invalid domain suffix: …
Fill in EAP Domain Suffix Match with comma-separated domain names that each contain a dot.
WPA-EAP or WPA3-Enterprise_192 must contain: EAP Outer, Identity, Server CA Ref, Client Cert Type, Client Cert Ref and Network Certificates
Fill in all EAP fields and add at least one certificate, or choose a personal security type.
Cannot delete network and connectivity policy because it is used in configuration
Remove the policy from every device group that uses it, then delete it again.
A device ignores a setting
Check the Min Android column against the device's Android version, and make sure the device is company-owned. Most Network Access and Wi-Fi Policies settings do not apply to personally owned devices.
Devices lost their Wi-Fi networks after the policy was applied
Configure Wifi = DisallowConfiguringWifi removes all networks from a fully managed device except those under Network Configurations. Add the needed networks there, or turn on Escape Hatch Enabled so users can reconnect.
An enterprise (EAP) network does not connect
Enterprise Wi-Fi is not yet delivered to devices in the current release. Use a personal network for now.